Hotline – Counselling without Appointment
COUNSELLING HOURS:
Monday:
10:00 am – 12:00 pm
Wednesday:
3:00 pm – 5:00 pm
Thursday:
3:00 pm – 5:00 pm
COUNSELLING HOURS:
Wednesday:
10:00 am – 12:00 pm
Thursday:
10:00 am – 12:00 pm
Person-to-person – no AI
Hotline Counselling
You can access our hotline without registration or prior appointment and receive counselling (also anonymously). A counsellor will be available to clarify your concerns during an initial consultation, provide first support, and—if you wish—schedule follow-up sessions.
There may be waiting times. Counselling is non-binding and free of charge.
Counselling – by appointment
For a personal conversation with your counsellor.
Your secure written contact with our counselling team and for scheduling appointments.
Whether a brief exchange with different counsellors or scheduled sessions with your personal counsellor—group sessions are also possible by prior arrangement.
Person-to-person – no AI
For a personal conversation with your counsellor. Group sessions are also possible by appointment.
Telephone Counselling
During a scheduled appointment, you can discuss your concerns or questions with your personal counsellor—without time pressure. You can choose between legal or psychological counselling.
Appointments:
You can book an appointment via email counselling at: https://c02.aygonet.org/themis-vertrauensstelle or by phone at: +49 30 23 63 20 210 (Mon–Thu, 10:00 am – 2:00 pm)
Email Counselling
Email counselling allows you to communicate at your own pace and put your concerns into writing in a calm and structured way. You decide what and how much you want to share. This format also allows for longer-term support. The communication is encrypted and therefore significantly more secure than standard email. You can also schedule appointments for chat, video, phone, or in-person counselling via this service.
Please use the following link: https://c02.aygonet.org/themis-vertrauensstelle
Chat Counselling
Person-to-person – no AI: You can communicate in writing with our psychological and legal advisors—confidential and personal, like a one-on-one conversation. You have two options:
Open chat: Join the chat hotline during available times https://c02.aygonet.org/themis-vertrauensstelle/Index/Chats
Scheduled chat: Book an appointment via email counselling or choose a time slot from the open consultation hours https://c02.aygonet.org/themis-vertrauensstelle
Note: Scheduled chats require registration with your username and password.
Video Counselling
In video counselling, you can speak with your counsellor in a one-on-one session in real time via a secure video platform.
Technical requirements:
- No installation required
- Device with camera, microphone, and speakers (e.g. computer, laptop, smartphone, or tablet)
How to participate:
Log in to the Themis online counselling platform using your username and password. You can share your preferred appointment times via email counselling. We will do our best to accommodate them. You will receive the access link in your secure inbox before the appointment: https://c02.aygonet.org/themis-vertrauensstelle
How counselling works
Our services are available to affected individuals, witnesses, confidential advisors, HR / works council members and employers in the cultural and media sectors.
Initial consultation
https://c02.aygonet.org/themis-vertrauensstelle
Legal and psychological counselling
Follow-up counselling
Who we support
If you are an affected person, witness, confidential advisor, HR/works council member, or employer seeking advice on sexual harassment in the workplace, you are in the right place. Our team provides legal counselling based on the German General Equal Treatment Act (AGG) and psychological counselling.
What we offer
Legal counselling
Psychological counselling
Scope of counselling
Our mandate is limited to cases of sexual harassment in the workplace. Therefore, we can only provide counselling in such cases, in accordance with our statutes. For more information about the AGG and forms of discrimination, see: Grundlegendes zu sexueller Belästigung und Diskriminierung.
Further support services
Do you have any questions?
Please visit our FAQ section. If you still have questions, feel free to contact us at: support[at]themis-vertrauensstelle.de